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Customer Comments
A NOTE FROM US: We don't normally request our customers to send favorable comments for our website, but over the years a number of you have e-mailed, called or even sent notes to tell us you have received your order and are pleased with it. We've posted some of your comments below as indicators of several things......that we have been doing this for a number of years; that customers purchase products ranging from basic hardware to decorative items and jewelry; that we have served customers from North Pole, Alaska to southern Florida and from northern Maine to southern California; that we do high quality custom work; that we serve customers ranging from retail to wholesale to professional designer to fabricators of other products; and - most importantly - that our customers are pleased with our products and our service. Thank you for your interest in Timber Bronze products. We would love to hear from you, and in the somewhat unlikely event that you are ever in Wallowa County, Oregon, please call or stop by our Joseph showroom in the Heritage Plaza Mall on North Main Street!
Myron & Kendra Kirkpatrick, Owners - Timber Bronze, Inc. - Joseph, OR
I received my Bison Doorbell this morning. Thanks! And I love it.
KK - Auburn, WA - 8/10
The package arrived in good shape and everything looks wonderful. Your bronze [Ponderosa Candle Holder and Western Hemlock Napkin Rings] will be featured on our Thanksgiving Day table. Thanks for all the follow-up on our order.
JK - East Moline, IL - 8/10
We received the [Knobby Branch Classic] handles on Friday and they look great. Thanks again. I will send you a picture of the night stand when it is finished with the handles.
KS - Reno, NV - 6/10
The pine cone [Large Ponderosa Finial/Newel Post Topper] arrived and it is awesome! I am so glad I went with the coppery [Traditional] finish. It is just beautiful - thank you so much. Yippee!! My stair guys are WAY impressed with your product.
LC - Middlebury, CT - 5/10
The hardware [lodgepole pulls] is installed and looks great! Thanks so much for getting this order through so quickly; you are very efficient. I will keep you in mind on future projects.
SS - Snowmass, CO - 5/10
I received my [Small Vertical Ponderosa] pine cone knobs this morning and I just LOVE them. They are perfect and I just can't stop looking at them. Thank you so much. They are beautiful.
VB - Waterlo, NY - 5/10
I wanted to drop you a note saying that my wife REALLY likes the [medium/horizontal lodgepole] pulls and the finish [by request, almost black with a bare hint of copper showing through on the tips of the petals]. Thanks again.
RB - Lewiston, ID - 5/10
Perfect cones! Now I have the [Medi/Small Ponderosa Cone Finials out of customs] and love them. I haven't yet put them in their final place...spring is coming with all the farming work first. Thank you for selling your products in Finland. I am a very happy customer.
JM - Huittinen, Finland - 5/10
We received the beautiful [Lodge Style Ponderosa] door knocker and thank you for the cone necklace. I love it. We'll be sure to check out your work at Lake Tahoe [ponderosa cones used in structural decor at The Resort at Squaw Creek and Ritz Carlton Highlands].
MG - Moab, UT - 4/10
I just wanted to thank you for the great personal attention and detail in helping us with this order [of sample knobs] and others. It sure makes life easier!! I wish everyone we worked with had the great customer service that you do. Thanks again!
CP - Charlotte, NC - 2/10
We have received our new [log end/western hemlock] doorbell and we are most pleased! It is beautiful! Thank you!
HC - Springfield, OR - 2/10
My door bell [rectangular with western hemlock cone] arrived today. I have looked online for a doorbell for months (no kidding) and I'm writing to tell you this is the most exquisite piece of art!!! What a gift to be able to create something so special - thank you so much. I know it's going to be delightful on my house (like a piece of jewelry for the front doors).
CS - Eugene, OR - 1/10
The oak leaf chain pull looks very nice with the acorn [chain pull]. Thanks a lot for all your help and great work.
TL - Monee, IL - 1/10
I didn't say thanks so much for the incredible service [on a rush order of sample knobs and handles]. Thank you!
JB - Enterprise, OR 1/10
The pine cones in our chandelier [at the Arkansas Governor's Mansion; chandelier by Thomas Grant Chandeliers] look great. It's nice to know who actually did the work on them. I'm attaching two overall images of the finished chandelier, but I will try to get a more close up image of the pine cones and send it to you. RM, Mansion Administrator.
RM - Little Rock, AR - 12/09
I just wanted to thank you so very much for the excellent service. I requested the chain pull for Monday, but happily and unexpectedly received it on Saturday. I was also very pleased with the acorn on the chain pull. It was just what I wanted.
TL - Monee, IL - 11/09
I received the [small vertical ponderosa] pine cone pulls today...they are BREATHTAKING!!! Thank you so much. They look amazing on the drawers...VERY satisfied! Great to do business with you!
NK - Lakeport, MI - 10/09
Thank you so much. The [morel mushroom] pen holder arrived and is the perfect gift for my dad. Your customer service was exemplary.
JO - Toledo, OR - 10/09
Thank you for the update....Your attention to detail is laudable. Thank you so much for working with us on this....We love your work and look forward to getting the [door] knockers -- one is for us and one is for a neighbor.
BK - Macon, GA - 8/09
Just wanted to tell you that we've received the pine cones. They are really beautiful...great castings and a beautiful patina. They will be perfect for the chandelier [in the Arkansas Governor's Mansion] and will really stand out. We've enjoyed working with you on this project and look forward to the next one. Thank you again for what you do.
TG - Dallas, TX - 6/09
6/09...We really enjoyed our visit to Joseph and visiting with you at your store. You offer beautiful and practical bronze ware that a common person can afford and enjoy in daily life. We look forward to receiving our door knocker, visiting your website and visiting with you again in person, when we can purchase other mementos of our trip and further enjoy your great craftsmanship and attention to detail. 7/09...We received the [white pine] door knocker today. It is beautiful. We have to upgrade our front door so that it is worthy of such a wonderful piece of bronze!
JD - Boise, ID - 6/09 & 7/09
I received the package [of knobby branch handles and lodgepole "Y" pulls] yesterday. OMG they are sooooo beautiful. I just love them; can't wait to see them installed. Thanks!
CN - Juneau, AK - 5/09
Everything [cones, finials and custom hooks) arrived safely. Will take photos when we get it all up - may be awhile. Thank you very much. It's all beautiful.
JG - Yucaipa, CA - 4/09
Thank you so much for your help in ordering the pine cone finial. Once again life has shown me there are wonderful people in the world! Thanks again.
JS - Oscoda, MI - 2/09
We received the two [red maple] leaves--they are wonderful! We will both enjoy them as a nice memento of our lovely trip to Joseph. See you next time we're in town!
SJ - Portland, OR - 12/08
They [spruce knobs and handles] arrived today and are stunning! Thanks...
KC - Denver, CO - 11/08
9/08...We were pleased to receive our order from you this week. Everything looks good! Would you like to have a picture of the hutch when we have installed the hardware? It has been a pleasure working with you! 10/08...We are enjoying the beautiful acorn pulls and handles. Here are a few pictures of our cabinet with them installed. Thanks again for your wonderful product and service.
CJ - Moscow, ID - 9/08 & 10/08
The pine cones are fantastic! They worked perfectly [as highlights in custom stone fireplace surrounds in several Maine woods cottages]. Glad to have your information on file as many people ask where things came from.
HP - Kennebunkport, ME - 9/08
We received our curtain rods, rod holders and drapery hooks in April and are really pleased with them. We've just remodeled the kitchen and are having new curtains made. Can you make rings for them to match the rods? [The answer is yes!]
JH - Estes Park, CO - 8/08
I just received the pine cone lamp finials and I just love them! You do good work! Thank you!
JH - Damascus, OR - 7/08
We received the doorbell button and are going to install it today. We are delighted with it! Thank you.
CS - Seattle, WA - 7/08
You are just truly awesome! I love working with you! Thank you for your patience and kindness in pushing this order [drapery posts] forward so quickly! May every day be as kind as you are!
CW - Avon, CO - 7/08
Wanted to let you know that I got home yesterday and the pine cones, etc. had arrived. They look great. When it is all finished, I will send you a photo.
LD - Golden, CO - 6/08
I received the three (4.0" Lodgepole) drawer pulls and was extremely pleased with your workmanship. They go beautifully with the oil rubbed faucet and accessories. They are a definite focal point in my small kitchen - everyone notices them immediately. Thank you for sharing your talent! I hope to shop with you again someday.
LV - New Hartford, NY - 7/08
The beaver (doorbell button) is wonderful! Thanks for getting it to me so quickly.
KM - Blowing Rock, NC - 6/08
We loved everything! I will be ordering some pine cones for newel posts in the next day or two. Thanks for a great product and excellent service! I loved how everything was clearly labeled so the installer didn't have any problems.
ST - Houston, TX - 5/08
3/14...I heard that the package arrived and that the hardware is beautiful. I can't wait to see them. I'll get to see them when I go up (to Breckenridge) for installation. Thanks for everything! 4/2...The pulls all look fantastic! Thank you very much.
KC - Houston, TX - 3/08 & 4/08
We got the hooks ["Y" with curved branch and closed cones] and love them. They are just the right size. Not sure we need more; if we do, we'll definitely order from you. Thanks.
DF - Breckenridge, CO - 3/08
All went fabulously [with custom drapery rods, rings, brackets and finials]. Think we might use your services for a job I am doing in Montana. Might be fun to use some of your stuff there too. Will be in touch about that.
KG - Wilton, CT - 2/08
The...doorbell button has arrived. I put it up this afternoon and it works -- and looks -- great! Thanks so much for your kind and prompt attention!
BD - Everett, WA - 1/08
My husband and I just received the door knocker we purchased from you guys and we just LOVE it!
JB - Kalispell, MT - 1/08
We received the door knocker yesterday. It's perfect!
SS - White Lake, NY - 12/07
My client was very happy. The hardware is beautiful.
JT - Jackson, WY - 12/07
I received the acorn necklace - it's perfect! Thank you and Happy Thanksgiving!
VK - Napierville, IL - 11/07
These [sample door bell buttons] are gorgeous! I am keeping the one with the open pine cone as a reminder of the pollen, needles and pine cones in my yard. I love it!
PW - Spokane, WA - 11/07
I bought two of the pine cones that you donated to the Arizona Blacksmith Association auction. They are simply beautiful and I could not resist them.
PC - Tuscon, AZ - 10/07
I received the pine cone knob this morning - it's gorgeous! It far exceeds my expectations. I am really happy with it.
AS - Kalispell, MT - 9/07
My acorn knobs were received - WOW! They look like the antique chest was custom made for those knobs. The quality is superb. Thanks for helping us restore grandma's dresser.
VH - Deshler, OH - 9/07
I absolutely love your products and could not be more pleased with the merchandise! I'm spreading the word on your hardware. Thank you for your great customer service!
JH - Columbia Heights, PA - 8/07
I received the order and the pine cones are beautiful. We've decided to add to our project, so I would like to place an additional order.
PT - Loveland, CO - 7/07
The chain pulls arrived today and they are wonderful! Thank you.
DS - Central Point, OR - 7/07
I have enjoyed the curtain rods you made for me so much! And I've received compliments on them from everyone who sees them - thanks again!
PM - Katy, TX - 6/06
I just wanted to include a note to say thanks for your patience in working with me on this project! You are always such a sweetheart and your creativity absolutely astounds me!
DO - Great Meadows, NJ - 2/06
Your package arrived late yesterday afternoon - thanks. And that [Ponderosa door knocker] is one beautiful chunk of metal, sir! I am building a log home this coming year and I look forward to working with you in a few months.
BA - Webster, MA - 1/06
The grapes look great! I can't wait to put them onto something. Please send the acorns as soon as possible. I'll take stock after the holidays for the next pine cone order.
DL - Meredith, NH - 12/05
I wanted to let you know that my curtain rods arrived yesterday afternoon, and they look beautiful! I am very pleased and I can't wait to hang them. Thank you very much!
PM - Katy, TX - 12/05
I received my order yesterday and was pleased with all the [bathroom hardware] items. My wife insisted that they all be installed that evening, so I had a busy night!
RR - Heartland, WI - 10/05
The [custom] candle holder arrived today. It looks great! Thanks for doing such a good job on it. I really like it.
CL - Fremont, CA - 9/05
I received the BEAUTIFUL knobs and pulls. They look fabulous. Just breathtaking! It was a pleasure doing business with you. Thanks for keeping me informed along the way.
TZ - North Pole, AK - 2/05
We put the curtain rod with pine cone finials up yesterday. They just look gorgeous!
JB - Baker City, OR - 12/04
We received the pine cones yesterday, and they look great!
JB - Lake Luzerne, NY - 10/04
I received my shipment. You did a very nice job. I thought the 9" pulls were going to be too big, but they are perfect for my three large drawers. I am very happy.
DM - Gaithersburg, MD - 6/04
Thank you so much for getting the pulls to me in such good time. They look beautiful on the bookcase cabinets in the ballroom. Many comments!
PS - Meredith, NH - 5/04
Many thanks. The door knocker looks great. Really dresses up our front door for the holidays and always.
CN - Portland, OR - 11/03
Everything arrived and is stunning! Again, it was a pleasure doing business with you and I am sure to return again in the future. Happy Thanksgiving!
JP - Staten Island, NY - 11/03
Thank you for your interest!
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